FileRise/docs/wiki/Admin-Gotchas.md

Admin gotchas

Common points of confusion for admins.

Pro not showing up

• Confirm your license is saved in Admin -> FileRise Pro.
• Confirm the Pro bundle is installed and readable.
• Ensure your core version matches the Pro bundle version.

Updates expired

• Pro keeps working on your current bundle.
• Renew only if you want newer Pro bundles.

Upload problems

• Check PHP upload size and post limits.
• Verify the web server user can write to uploads/ and users/.

Instance IDs

• 12-month updates plans require Instance IDs at checkout.
• Business licenses can add Instance IDs at /pro/instances.php.
• Personal licenses require support to change Instance IDs.

Related

• /docs/?page=pro-license-activation
• /docs/?page=instance-ids