diff --git a/readme.md b/readme.md
index dce8b122f..953a333ab 100644
--- a/readme.md
+++ b/readme.md
@@ -17,8 +17,6 @@
 [![MIT License][license-shield]][license-url]
 [![LinkedIn][linkedin-shield]][linkedin-url]
 
-
-
 <!-- PROJECT LOGO -->
 <br />
 <div align="center">
@@ -42,8 +40,6 @@
   </p>
 </div>
 
-
-
 <!-- TABLE OF CONTENTS -->
 <details>
   <summary>Table of Contents</summary>
@@ -70,7 +66,6 @@
   </ol>
 </details>
 
-
 <!-- ABOUT THE PROJECT -->
 ## About The Project
 
@@ -87,8 +82,6 @@
 
 <p align="right">(<a href="#readme-top">back to top</a>)</p>
 
-
-
 <!-- GETTING STARTED -->
 ## Getting Started
 
@@ -99,11 +92,11 @@ communicating with each other.
 
 Make sure the following software is installed before proceeding.
 
-- Bash
-- Docker (for macOS folks, Orbstack works too)
-- [Node.js (v20)][Node-url]
-- [Just](https://github.com/casey/just)
-- An [Unraid][Unraid-url] server for development
+* Bash
+* Docker (for macOS folks, Orbstack works too)
+* [Node.js (v20)][Node-url]
+* [Just](https://github.com/casey/just)
+* An [Unraid][Unraid-url] server for development
 
 Next, create an SSH key if you haven't already.
 Once you have your key pair, add your public SSH key to your Unraid server:
@@ -116,26 +109,35 @@ Once you have your key pair, add your public SSH key to your Unraid server:
 ### Installation
 
 1. Clone and enter the repo
+
    ```sh
    # Optionally, give the cloned folder a more specific name
    gh repo clone unraid/api api-monorepo
    cd api-monorepo
    ```
+
 2. Run the monorepo setup command.
+
    ```sh
    just setup
    ```
+
    This will run installation scripts, container builds, and some git scripts to reduce noise (i.e. personal editor customizations, etc).
 3. Run the API container
+
    ```sh
    cd api
    npm run container:start
    ```
+
 4. This should bring you inside the API container. There, run the following command to start the server:
+
    ```js
    npm run dev
    ```
+
 5. In another terminal, open the project and navigate to the web directory. Then, run the dev server:
+
    ```sh
    cd web
    npm install # just in case
@@ -144,7 +146,6 @@ Once you have your key pair, add your public SSH key to your Unraid server:
 
 <p align="right">(<a href="#readme-top">back to top</a>)</p>
 
-
 <!-- USAGE EXAMPLES -->
 ## Usage
 
@@ -154,8 +155,6 @@ _For more examples, please refer to the [Documentation](https://docs.unraid.net/
 
 <p align="right">(<a href="#readme-top">back to top</a>)</p>
 
-
-
 <!-- ROADMAP -->
 <!-- ## Roadmap
 
@@ -169,7 +168,28 @@ See the [open issues](https://github.com/unraid/api/issues) for a full list of p
 <p align="right">(<a href="#readme-top">back to top</a>)</p> -->
 
 <!-- CONTRIBUTING -->
-<!-- ## Contributing
+## Contributing
+
+### Work Intent Process
+
+Before starting development work on this project, you must submit a Work Intent and have it approved by a core developer. This helps prevent duplicate work and ensures changes align with the project's goals.
+
+1. **Create a Work Intent**
+   * Go to [Issues → New Issue → Work Intent](https://github.com/unraid/api/issues/new?template=work_intent.md)
+   * Fill out the brief template describing what you want to work on
+   * The issue will be automatically labeled as `work-intent` and `unapproved`
+
+2. **Wait for Approval**
+   * A core developer will review your Work Intent
+   * They may ask questions or suggest changes
+   * Once approved, the `unapproved` label will be removed
+
+3. **Begin Development**
+   * Only start coding after your Work Intent is approved
+   * Follow the approach outlined in your approved Work Intent
+   * Reference the Work Intent in your future PR
+
+---
 
 Contributions are what make the open source community such an amazing place to learn, inspire, and create. Any contributions you make are **greatly appreciated**.
 
@@ -184,30 +204,26 @@ Don't forget to give the project a star! Thanks again!
 
 <p align="right">(<a href="#readme-top">back to top</a>)</p>
 
-### Top contributors:
+### Top contributors
 
 <a href="https://github.com/unraid/api/graphs/contributors">
   <img src="https://contrib.rocks/image?repo=unraid/api" alt="contrib.rocks image" />
-</a> -->
-
-
+</a>
 
 <!-- LICENSE -->
 <!-- ## License
 
 <p align="right">(<a href="#readme-top">back to top</a>)</p> -->
 
-
 <!-- CONTACT -->
 ## Contact
 
-[@UnraidOfficial](https://twitter.com/UnraidOfficial) - support@unraid.net.com
+[@UnraidOfficial](https://twitter.com/UnraidOfficial) - <support@unraid.net.com>
 
 Project Link: [https://github.com/unraid/api](https://github.com/unraid/api)
 
 <p align="right">(<a href="#readme-top">back to top</a>)</p>
 
-
 <!-- ACKNOWLEDGMENTS -->
 ## Acknowledgments
 
@@ -217,8 +233,6 @@ Project Link: [https://github.com/unraid/api](https://github.com/unraid/api)
 
 <p align="right">(<a href="#readme-top">back to top</a>)</p>
 
-
-
 <!-- MARKDOWN LINKS & IMAGES -->
 <!-- https://www.markdownguide.org/basic-syntax/#reference-style-links -->
 [contributors-shield]: https://img.shields.io/github/contributors/unraid/api.svg?style=for-the-badge
@@ -233,7 +247,6 @@ Project Link: [https://github.com/unraid/api](https://github.com/unraid/api)
 [license-url]: https://github.com/unraid/api/blob/master/LICENSE.txt
 [linkedin-shield]: https://img.shields.io/badge/-LinkedIn-black.svg?style=for-the-badge&logo=linkedin&colorB=555
 [linkedin-url]: https://www.linkedin.com/company/unraid
-[product-screenshot]: images/screenshot.png
 [Nuxt.js]: https://img.shields.io/badge/Nuxt-002E3B?style=for-the-badge&logo=nuxtdotjs&logoColor=#00DC82
 [Node.js]: https://img.shields.io/badge/node.js-6DA55F?style=for-the-badge&logo=node.js&logoColor=white
 [PHP]: https://img.shields.io/badge/php-%23777BB4.svg?style=for-the-badge&logo=php&logoColor=white
@@ -241,4 +254,4 @@ Project Link: [https://github.com/unraid/api](https://github.com/unraid/api)
 [Unraid-url]: https://unraid.net
 [Nuxt-url]: https://nuxt.com/
 [Node-url]: https://nodejs.org/
-[PHP-url]: https://php.net/
\ No newline at end of file
+[PHP-url]: https://php.net/