docs: Update triage for actions taken for questions (#8207)

We do not offer premium support anymore.
This commit is contained in:
Jennifer Shehane
2020-08-07 11:56:05 +06:30
committed by GitHub
parent 7341476f0f
commit 1690d41d76
+1 -1
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@@ -117,7 +117,7 @@ Some opened issue are questions, not bug reports or feature requests. Issues are
- Explain that issues in our GitHub repo are reserved for potential bugs or feature requests and that the issue will be closed since it appears to be neither a bug nor a feature request.
- Guide them to existing resources where their questions can be asked like our [community chat](https://on.cypress.io/chat), our [documentation](https://docs.cypress.io), or [Stack Overflow](https://stackoverflow.com/questions/tagged/cypress).
- Cypress offers support via email when signing up for any of our our [paid plans](https://www.cypress.io/pricing/), so remind them that this is an option. Cypress also offers screen sharing and workshops with our [premium support options](https://www.cypress.io/support/) if they would like something higher-touch.
- Cypress offers support via email when signing up for any of our our [paid plans](https://www.cypress.io/pricing/), so remind them that this is an option if they already have a paid account.
- Add the `type: question` label to the issue.
- Close the issue.