From 6f88dde1a0bce43d26ae59dcd5dc16f11c18d7ef Mon Sep 17 00:00:00 2001 From: Harsh Bhat <90265455+harshsbhat@users.noreply.github.com> Date: Wed, 30 Jul 2025 17:57:58 +0530 Subject: [PATCH] chore: SUS template (#6328) Co-authored-by: Johannes --- apps/web/app/lib/templates.ts | 116 +++++++++++++++++++++++++++++++ apps/web/locales/de-DE.json | 16 ++++- apps/web/locales/en-US.json | 16 ++++- apps/web/locales/fr-FR.json | 16 ++++- apps/web/locales/pt-BR.json | 16 ++++- apps/web/locales/pt-PT.json | 16 ++++- apps/web/locales/zh-Hant-TW.json | 16 ++++- 7 files changed, 206 insertions(+), 6 deletions(-) diff --git a/apps/web/app/lib/templates.ts b/apps/web/app/lib/templates.ts index 5477d90b1c..75022dda40 100644 --- a/apps/web/app/lib/templates.ts +++ b/apps/web/app/lib/templates.ts @@ -521,6 +521,121 @@ const earnedAdvocacyScore = (t: TFnType): TTemplate => { ); }; +const usabilityScoreRatingSurvey = (t: TFnType): TTemplate => { + return buildSurvey( + { + name: t("templates.usability_score_name"), + role: "customerSuccess", + industries: ["saas"], + channels: ["app", "link"], + description: t("templates.usability_rating_description"), + questions: [ + buildRatingQuestion({ + range: 5, + scale: "number", + headline: t("templates.usability_question_1_headline"), + required: true, + lowerLabel: t("templates.strongly_disagree"), + upperLabel: t("templates.strongly_agree"), + isColorCodingEnabled: false, + t, + }), + buildRatingQuestion({ + range: 5, + scale: "number", + headline: t("templates.usability_question_2_headline"), + required: true, + lowerLabel: t("templates.strongly_disagree"), + upperLabel: t("templates.strongly_agree"), + isColorCodingEnabled: false, + t, + }), + buildRatingQuestion({ + range: 5, + scale: "number", + headline: t("templates.usability_question_3_headline"), + required: true, + lowerLabel: t("templates.strongly_disagree"), + upperLabel: t("templates.strongly_agree"), + isColorCodingEnabled: false, + t, + }), + buildRatingQuestion({ + range: 5, + scale: "number", + headline: t("templates.usability_question_4_headline"), + required: true, + lowerLabel: t("templates.strongly_disagree"), + upperLabel: t("templates.strongly_agree"), + isColorCodingEnabled: false, + t, + }), + buildRatingQuestion({ + range: 5, + scale: "number", + headline: t("templates.usability_question_5_headline"), + required: true, + lowerLabel: t("templates.strongly_disagree"), + upperLabel: t("templates.strongly_agree"), + isColorCodingEnabled: false, + t, + }), + buildRatingQuestion({ + range: 5, + scale: "number", + headline: t("templates.usability_question_6_headline"), + required: true, + lowerLabel: t("templates.strongly_disagree"), + upperLabel: t("templates.strongly_agree"), + isColorCodingEnabled: false, + t, + }), + buildRatingQuestion({ + range: 5, + scale: "number", + headline: t("templates.usability_question_7_headline"), + required: true, + lowerLabel: t("templates.strongly_disagree"), + upperLabel: t("templates.strongly_agree"), + isColorCodingEnabled: false, + t, + }), + buildRatingQuestion({ + range: 5, + scale: "number", + headline: t("templates.usability_question_8_headline"), + required: true, + lowerLabel: t("templates.strongly_disagree"), + upperLabel: t("templates.strongly_agree"), + isColorCodingEnabled: false, + t, + }), + buildRatingQuestion({ + range: 5, + scale: "number", + headline: t("templates.usability_question_9_headline"), + required: true, + lowerLabel: t("templates.strongly_disagree"), + upperLabel: t("templates.strongly_agree"), + isColorCodingEnabled: false, + t, + }), + buildRatingQuestion({ + range: 5, + scale: "number", + headline: t("templates.usability_question_10_headline"), + required: true, + lowerLabel: t("templates.strongly_disagree"), + upperLabel: t("templates.strongly_agree"), + isColorCodingEnabled: false, + t, + }), + ], + }, + t + ); +}; + const improveTrialConversion = (t: TFnType): TTemplate => { const reusableQuestionIds = [createId(), createId(), createId(), createId(), createId(), createId()]; const reusableOptionIds = [ @@ -3428,6 +3543,7 @@ export const templates = (t: TFnType): TTemplate[] => [ onboardingSegmentation(t), churnSurvey(t), earnedAdvocacyScore(t), + usabilityScoreRatingSurvey(t), improveTrialConversion(t), reviewPrompt(t), interviewPrompt(t), diff --git a/apps/web/locales/de-DE.json b/apps/web/locales/de-DE.json index 891afdb355..a51170c391 100644 --- a/apps/web/locales/de-DE.json +++ b/apps/web/locales/de-DE.json @@ -2771,6 +2771,8 @@ "star_rating_survey_question_3_placeholder": "Schreib hier deine Antwort...", "star_rating_survey_question_3_subheader": "Hilf uns, deine Erfahrung zu verbessern.", "statement_call_to_action": "Aussage (Call-to-Action)", + "strongly_agree": "Stimme voll und ganz zu", + "strongly_disagree": "Stimme überhaupt nicht zu", "supportive_work_culture_survey_description": "Bewerte die Wahrnehmung der Mitarbeiter bezüglich Führungsunterstützung, Kommunikation und des gesamten Arbeitsumfelds.", "supportive_work_culture_survey_name": "Unterstützende Arbeitskultur", "supportive_work_culture_survey_question_1_headline": "Mein Vorgesetzter bietet mir die Unterstützung, die ich zur Erledigung meiner Arbeit benötige.", @@ -2826,6 +2828,18 @@ "understand_purchase_intention_question_2_headline": "Verstanden. Was ist dein Hauptgrund für den heutigen Besuch?", "understand_purchase_intention_question_2_placeholder": "Tippe deine Antwort hier...", "understand_purchase_intention_question_3_headline": "Was, wenn überhaupt, hält Dich heute davon ab, einen Kauf zu tätigen?", - "understand_purchase_intention_question_3_placeholder": "Tippe deine Antwort hier..." + "understand_purchase_intention_question_3_placeholder": "Tippe deine Antwort hier...", + "usability_question_10_headline": "Ich musste viel lernen, bevor ich das System richtig benutzen konnte.", + "usability_question_1_headline": "Ich würde dieses System wahrscheinlich häufig verwenden.", + "usability_question_2_headline": "Das System wirkte komplizierter als nötig.", + "usability_question_3_headline": "Das System war leicht zu verstehen.", + "usability_question_4_headline": "Ich glaube, ich bräuchte Unterstützung von einem Technik-Experten, um dieses System zu nutzen.", + "usability_question_5_headline": "Alles im System schien gut zusammenzuarbeiten.", + "usability_question_6_headline": "Das System fühlte sich inkonsistent an, wie die Dinge funktionierten.", + "usability_question_7_headline": "Ich glaube, die meisten Menschen könnten schnell lernen, dieses System zu benutzen.", + "usability_question_8_headline": "Die Nutzung des Systems fühlte sich wie eine Belastung an.", + "usability_question_9_headline": "Ich fühlte mich beim Benutzen des Systems sicher.", + "usability_rating_description": "Bewerte die wahrgenommene Benutzerfreundlichkeit, indem du die Nutzer bittest, ihre Erfahrung mit deinem Produkt mittels eines standardisierten 10-Fragen-Fragebogens zu bewerten.", + "usability_score_name": "System Usability Scale Survey (SUS)" } } diff --git a/apps/web/locales/en-US.json b/apps/web/locales/en-US.json index 64d16de74a..ade687fc30 100644 --- a/apps/web/locales/en-US.json +++ b/apps/web/locales/en-US.json @@ -2771,6 +2771,8 @@ "star_rating_survey_question_3_placeholder": "Type your answer here...", "star_rating_survey_question_3_subheader": "Help us improve your experience.", "statement_call_to_action": "Statement (Call to Action)", + "strongly_agree": "Strongly Agree", + "strongly_disagree": "Strongly Disagree", "supportive_work_culture_survey_description": "Assess employee perceptions of leadership support, communication, and the overall work environment.", "supportive_work_culture_survey_name": "Supportive Work Culture", "supportive_work_culture_survey_question_1_headline": "My manager provides me with the support I need to complete my work.", @@ -2826,6 +2828,18 @@ "understand_purchase_intention_question_2_headline": "Got it. What's your primary reason for visiting today?", "understand_purchase_intention_question_2_placeholder": "Type your answer here...", "understand_purchase_intention_question_3_headline": "What, if anything, is holding you back from making a purchase today?", - "understand_purchase_intention_question_3_placeholder": "Type your answer here..." + "understand_purchase_intention_question_3_placeholder": "Type your answer here...", + "usability_question_10_headline": " I had to learn a lot before I could start using the system properly.", + "usability_question_1_headline": "I’d probably use this system often.", + "usability_question_2_headline": "The system felt more complicated than it needed to be.", + "usability_question_3_headline": "The system was easy to figure out.", + "usability_question_4_headline": "I think I’d need help from a tech expert to use this system.", + "usability_question_5_headline": "Everything in the system seemed to work well together.", + "usability_question_6_headline": "The system felt inconsistent in how things worked.", + "usability_question_7_headline": "I think most people could learn to use this system quickly.", + "usability_question_8_headline": "Using the system felt like a hassle.", + "usability_question_9_headline": "I felt confident while using the system.", + "usability_rating_description": "Measure perceived usability by asking users to rate their experience with your product using a standardized 10-question survey.", + "usability_score_name": "System Usability Scale (SUS)" } } diff --git a/apps/web/locales/fr-FR.json b/apps/web/locales/fr-FR.json index c6143e597c..6fd99af721 100644 --- a/apps/web/locales/fr-FR.json +++ b/apps/web/locales/fr-FR.json @@ -2771,6 +2771,8 @@ "star_rating_survey_question_3_placeholder": "Tapez votre réponse ici...", "star_rating_survey_question_3_subheader": "Aidez-nous à améliorer votre expérience.", "statement_call_to_action": "Déclaration (Appel à l'action)", + "strongly_agree": "Tout à fait d'accord", + "strongly_disagree": "Fortement en désaccord", "supportive_work_culture_survey_description": "Évaluer les perceptions des employés concernant le soutien des dirigeants, la communication et l'environnement de travail global.", "supportive_work_culture_survey_name": "Culture de travail bienveillante", "supportive_work_culture_survey_question_1_headline": "Mon manager me fournit le soutien dont j'ai besoin pour accomplir mon travail.", @@ -2826,6 +2828,18 @@ "understand_purchase_intention_question_2_headline": "Compris. Quelle est votre raison principale de visite aujourd'hui ?", "understand_purchase_intention_question_2_placeholder": "Entrez votre réponse ici...", "understand_purchase_intention_question_3_headline": "Qu'est-ce qui vous empêche de faire un achat aujourd'hui, s'il y a quelque chose ?", - "understand_purchase_intention_question_3_placeholder": "Entrez votre réponse ici..." + "understand_purchase_intention_question_3_placeholder": "Entrez votre réponse ici...", + "usability_question_10_headline": "J'ai dû beaucoup apprendre avant de pouvoir utiliser correctement le système.", + "usability_question_1_headline": "Je pourrais probablement utiliser ce système souvent.", + "usability_question_2_headline": "Le système semblait plus compliqué qu'il ne devait l'être.", + "usability_question_3_headline": "Le système était facile à comprendre.", + "usability_question_4_headline": "Je pense que j'aurais besoin de l'aide d'un expert en technologie pour utiliser ce système.", + "usability_question_5_headline": "Tout dans le système semblait bien fonctionner ensemble.", + "usability_question_6_headline": "Le système semblait incohérent dans la façon dont les choses fonctionnaient.", + "usability_question_7_headline": "Je pense que la plupart des gens pourraient apprendre à utiliser ce système rapidement.", + "usability_question_8_headline": "Utiliser le système semblait être une corvée.", + "usability_question_9_headline": "Je me suis senti confiant en utilisant le système.", + "usability_rating_description": "Mesurez la convivialité perçue en demandant aux utilisateurs d'évaluer leur expérience avec votre produit via un sondage standardisé de 10 questions.", + "usability_score_name": "Score d'Utilisabilité du Système (SUS)" } } diff --git a/apps/web/locales/pt-BR.json b/apps/web/locales/pt-BR.json index d43b0d84f6..e62e6e32d5 100644 --- a/apps/web/locales/pt-BR.json +++ b/apps/web/locales/pt-BR.json @@ -2771,6 +2771,8 @@ "star_rating_survey_question_3_placeholder": "Digite sua resposta aqui...", "star_rating_survey_question_3_subheader": "Ajude-nos a melhorar sua experiência.", "statement_call_to_action": "Declaração (Chamada para Ação)", + "strongly_agree": "Concordo totalmente", + "strongly_disagree": "Discordo totalmente", "supportive_work_culture_survey_description": "Avalie a percepção dos funcionários sobre o suporte da liderança, comunicação e ambiente geral de trabalho.", "supportive_work_culture_survey_name": "Cultura de Trabalho de Apoio", "supportive_work_culture_survey_question_1_headline": "Meu gestor me oferece o suporte necessário para realizar meu trabalho.", @@ -2826,6 +2828,18 @@ "understand_purchase_intention_question_2_headline": "Entendi. Qual é o principal motivo da sua visita hoje?", "understand_purchase_intention_question_2_placeholder": "Digite sua resposta aqui...", "understand_purchase_intention_question_3_headline": "O que, se é que tem algo, está te impedindo de fazer a compra hoje?", - "understand_purchase_intention_question_3_placeholder": "Digite sua resposta aqui..." + "understand_purchase_intention_question_3_placeholder": "Digite sua resposta aqui...", + "usability_question_10_headline": "Tive que aprender muito antes de poder começar a usar o sistema corretamente.", + "usability_question_1_headline": "Provavelmente eu usaria este sistema frequentemente.", + "usability_question_2_headline": "O sistema parecia mais complicado do que precisava ser.", + "usability_question_3_headline": "O sistema foi fácil de entender.", + "usability_question_4_headline": "Acho que precisaria da ajuda de um especialista em tecnologia para usar este sistema.", + "usability_question_5_headline": "Tudo no sistema parecia funcionar bem juntos.", + "usability_question_6_headline": "O sistema parecia inconsistente em como as coisas funcionavam.", + "usability_question_7_headline": "Eu acho que a maioria das pessoas poderia aprender a usar este sistema rapidamente.", + "usability_question_8_headline": "Usar o sistema foi uma dor de cabeça.", + "usability_question_9_headline": "Me senti confiante ao usar o sistema.", + "usability_rating_description": "Meça a usabilidade percebida perguntando aos usuários para avaliar sua experiência com seu produto usando uma pesquisa padronizada de 10 perguntas.", + "usability_score_name": "Pontuação de Usabilidade do Sistema (SUS)" } } diff --git a/apps/web/locales/pt-PT.json b/apps/web/locales/pt-PT.json index 48b5ce20c6..9dd52b8162 100644 --- a/apps/web/locales/pt-PT.json +++ b/apps/web/locales/pt-PT.json @@ -2771,6 +2771,8 @@ "star_rating_survey_question_3_placeholder": "Escreva a sua resposta aqui...", "star_rating_survey_question_3_subheader": "Ajude-nos a melhorar a sua experiência.", "statement_call_to_action": "Declaração (Chamada para Ação)", + "strongly_agree": "Concordo totalmente", + "strongly_disagree": "Discordo totalmente", "supportive_work_culture_survey_description": "Avaliar as perceções dos funcionários sobre o apoio da liderança, comunicação e o ambiente de trabalho geral.", "supportive_work_culture_survey_name": "Cultura de Trabalho de Apoio", "supportive_work_culture_survey_question_1_headline": "O meu gestor fornece-me o apoio de que preciso para concluir o meu trabalho.", @@ -2826,6 +2828,18 @@ "understand_purchase_intention_question_2_headline": "Entendido. Qual é a sua principal razão para visitar hoje?", "understand_purchase_intention_question_2_placeholder": "Escreva a sua resposta aqui...", "understand_purchase_intention_question_3_headline": "O que, se alguma coisa, o está a impedir de fazer uma compra hoje?", - "understand_purchase_intention_question_3_placeholder": "Escreva a sua resposta aqui..." + "understand_purchase_intention_question_3_placeholder": "Escreva a sua resposta aqui...", + "usability_question_10_headline": "Tive que aprender muito antes de poder começar a usar o sistema corretamente.", + "usability_question_1_headline": "Provavelmente usaria este sistema com frequência.", + "usability_question_2_headline": "O sistema parecia mais complicado do que precisava ser.", + "usability_question_3_headline": "O sistema foi fácil de entender.", + "usability_question_4_headline": "Acho que precisaria de ajuda de um especialista em tecnologia para utilizar este sistema.", + "usability_question_5_headline": "Tudo no sistema parecia funcionar bem em conjunto.", + "usability_question_6_headline": "O sistema parecia inconsistente na forma como as coisas funcionavam.", + "usability_question_7_headline": "Acho que a maioria das pessoas poderia aprender a usar este sistema rapidamente.", + "usability_question_8_headline": "Usar o sistema pareceu complicado.", + "usability_question_9_headline": "Eu senti-me confiante ao usar o sistema.", + "usability_rating_description": "Meça a usabilidade percebida ao solicitar que os utilizadores avaliem a sua experiência com o seu produto usando um questionário padronizado de 10 perguntas.", + "usability_score_name": "Pontuação de Usabilidade do Sistema (SUS)" } } diff --git a/apps/web/locales/zh-Hant-TW.json b/apps/web/locales/zh-Hant-TW.json index 416b1bd15e..7199db6070 100644 --- a/apps/web/locales/zh-Hant-TW.json +++ b/apps/web/locales/zh-Hant-TW.json @@ -2771,6 +2771,8 @@ "star_rating_survey_question_3_placeholder": "在此輸入您的答案...", "star_rating_survey_question_3_subheader": "協助我們改善您的體驗。", "statement_call_to_action": "陳述（行動呼籲）", + "strongly_agree": "非常同意", + "strongly_disagree": "非常不同意", "supportive_work_culture_survey_description": "評估員工對領導層支援、溝通和整體工作環境的看法。", "supportive_work_culture_survey_name": "支援性工作文化", "supportive_work_culture_survey_question_1_headline": "我的經理為我提供了完成工作所需的支援。", @@ -2826,6 +2828,18 @@ "understand_purchase_intention_question_2_headline": "瞭解了。您今天來訪的主要原因是什麼？", "understand_purchase_intention_question_2_placeholder": "在此輸入您的答案...", "understand_purchase_intention_question_3_headline": "有什麼阻礙您今天進行購買嗎？", - "understand_purchase_intention_question_3_placeholder": "在此輸入您的答案..." + "understand_purchase_intention_question_3_placeholder": "在此輸入您的答案...", + "usability_question_10_headline": "我 必須 學習 很多 東西 才能 正確 使用 該 系統。", + "usability_question_1_headline": "我可能會經常使用這個系統。", + "usability_question_2_headline": "系統感覺起來比實際需要的更複雜。", + "usability_question_3_headline": "系統很容易理解。", + "usability_question_4_headline": "我 認為 我 需要 技術 專家 的 幫助 才能 使用 這個 系統。", + "usability_question_5_headline": "系統中 的 所有 元素 看起來 都能 很好 地 運作。", + "usability_question_6_headline": "系統在運作上給人不一致的感覺。", + "usability_question_7_headline": "我認為大多數人可以快速 學會 使用 這個 系統。", + "usability_question_8_headline": "使用系統 感覺 令人 困擾。", + "usability_question_9_headline": "使用 系統 時，我 感到 有 信心。", + "usability_rating_description": "透過使用標準化的 十個問題 問卷，要求使用者評估他們對 您 產品的使用體驗，來衡量感知的 可用性。", + "usability_score_name": "系統 可用性 分數 (SUS)" } }