diff --git a/apps/formbricks-com/pages/blog/weekly-update-030223/eating.gif b/apps/formbricks-com/pages/blog/weekly-update-030223/eating.gif new file mode 100644 index 0000000000..2ed0efe26a Binary files /dev/null and b/apps/formbricks-com/pages/blog/weekly-update-030223/eating.gif differ diff --git a/apps/formbricks-com/pages/blog/weekly-update-030223/feedback-box.png b/apps/formbricks-com/pages/blog/weekly-update-030223/feedback-box.png new file mode 100644 index 0000000000..0cc1026729 Binary files /dev/null and b/apps/formbricks-com/pages/blog/weekly-update-030223/feedback-box.png differ diff --git a/apps/formbricks-com/pages/blog/weekly-update-030223/index.mdx b/apps/formbricks-com/pages/blog/weekly-update-030223/index.mdx new file mode 100644 index 0000000000..b1210425ed --- /dev/null +++ b/apps/formbricks-com/pages/blog/weekly-update-030223/index.mdx @@ -0,0 +1,139 @@ +import Image from "next/image"; +import LayoutMdx from "@/components/shared/LayoutMdx"; +import NewsletterSignup from "@/components/shared/NewsletterSignup"; +import HeaderImage from "../weekly-update-181122/weeklyupdate.png"; +import HeroAnimation from "@/components/shared/HeroAnimation"; + +import { Callout } from "@/components/shared/Callout"; + +import Eating from "./eating.gif"; +import FeedbackBox from "./feedback-box.png"; +import Integrations from "./integrations.png"; +import OnboardingSurvey from "./onboarding-survey.png"; +import Stripe from "./stripe.png"; +import UserView from "./user.png"; + +export const meta = { + title: "Weekly Summary - 3rd Feb 2023", + description: + "We converted our first customer via the waitlist! Apart from that: Another Feedback Box in production, PMF self-serve in the making and more dogfood for us 🐶", + date: "2023-02-03", +}; + +_We converted our first customer via the waitlist! Apart from that: Another Feedback Box in production, PMF self-serve in the making and more dogfood for us 🐶_ + +Weekly Update + +## TLDR: + +- New customer (first one via waitlist) → $1.800 ARR 🎉 +- Self-serving PMF survey 🏗️ + - Landing Page + - Onboarding segmentation survey + - Payment embedded + - Bug fixing +- Dogfooding Formbricks 🐶 +- Feedback Box in production on question-aid.com 🤓 + +## First customer via waitlist → $1.800 ARR 🎉 + +We are currently not promoting the landing page. Nonetheless, we have several people per day filling out our waitlist survey (189 in 2 weeks). + +Yesterday, the first person bought the Early Bird subscription after filling out the form: + +Stripe Screenshot + +## Self-serve PMF survey 🏗️ + +While onboarding people for the PMF survey, we noticed the following: + +- The setup still required a lot of manual support which was a lot harder to provide for non-open source companies (couldn’t access code ourselves, long time to production) +- Prospects required some material to share within the team to assess if Formbricks adds value +- Some were slow to book the onboarding call, requested self-serve + +This is why we decided to improve the self-serve experience. + +### Funnel Design Considerations + +This is how we plan to build an effective funnel: + +1. **Shortest way to experience value** + 1. Live demo with dummy data + 2. Video walk-through to provide more context (native embedding, open source) +2. **Try tech before you buy + validation** + 1. Feedback Widget is free to implement and use + 2. Hard paywall for PMF survey (value experienceable in Demo) +3. **Buying pressure** + 1. 50% off for first year for first 20 buyers + 2. Waitlist members can get in a day before everyone else + +### + +### What we have built so far + +✅ Landing Page for PMF survey (to be released) + +✅ Onboarding segmentation (frontend) + +✅ Added payment to app + +## + +### What we'll build next week + +▶️ Launch live demo with dummy data + +▶️ Add video walk-through + +▶️ Write docs + +▶️ In-app inline survey (Integrations) + +## + +## Dogfooding Formbricks 🐶 + +Eating Dogfood + +With the launch of the waitlist we started using Formbricks on a daily basis. So far, from a UX perspective, it’s a pretty standard survey data dashboard: Look at individual responses or aggregated views. Obviously, we aren’t done here. + +### Building Formbricks into Formbricks + +All respondents of the waitlist are fed into a database of users. For each user we create a profile where we gather all additional qualitative data points… + +Stripe Screenshot + +… like the reponses of the onboarding survey: + +Stripe Screenshot + + + Over 50% of waitlist respondents (n=189) requested Onboarding Segmentation. We’re building it into + Formbricks to gather more qualitative user data and show users what it could look like in their products 👀 + + +Additionally, we survey users as they explore the product: + +Stripe Screenshot + +Together with the usage data from PostHog we get a very good understanding of how **and - most importantly - why** users came to try out Formbricks. + +Spinning up and implementing these surveys is quick and easy. It is a great way to survey users contextualized to the product experience. Especially in larger products, well-positioned micro-surveys are another powerful tool in the belt of product managers. + +### Working with the user view + +And the best part? Once we’ve released an integration, we can filter our user base according to their answers and communicate highly targeted. + +For products with a larger user base and a more comprehensive set of tools, you can pipe the micro-survey responses to HubSpot / [customer.io](http://customer.io). This allows you to approach current and churned users in a much more granular way because you understand them better. + +## Feedback Box spotted in the wild 🤓 + +We spotted another Feedback Box in the wild at [question-aid.com](https://question-aid.com) + +Stripe Screenshot + +## Enjoy your weekends! 🍰 + + + +export default ({ children }) => {children}; diff --git a/apps/formbricks-com/pages/blog/weekly-update-030223/integrations.png b/apps/formbricks-com/pages/blog/weekly-update-030223/integrations.png new file mode 100644 index 0000000000..e710af38a9 Binary files /dev/null and b/apps/formbricks-com/pages/blog/weekly-update-030223/integrations.png differ diff --git a/apps/formbricks-com/pages/blog/weekly-update-030223/onboarding-survey.png b/apps/formbricks-com/pages/blog/weekly-update-030223/onboarding-survey.png new file mode 100644 index 0000000000..45a728d8db Binary files /dev/null and b/apps/formbricks-com/pages/blog/weekly-update-030223/onboarding-survey.png differ diff --git a/apps/formbricks-com/pages/blog/weekly-update-030223/stripe.png b/apps/formbricks-com/pages/blog/weekly-update-030223/stripe.png new file mode 100644 index 0000000000..540e79b8ec Binary files /dev/null and b/apps/formbricks-com/pages/blog/weekly-update-030223/stripe.png differ diff --git a/apps/formbricks-com/pages/blog/weekly-update-030223/user.png b/apps/formbricks-com/pages/blog/weekly-update-030223/user.png new file mode 100644 index 0000000000..e779056981 Binary files /dev/null and b/apps/formbricks-com/pages/blog/weekly-update-030223/user.png differ