diff --git a/docs/xm-and-surveys/surveys/link-surveys/personal-links.mdx b/docs/xm-and-surveys/surveys/link-surveys/personal-links.mdx index b8d78e9cec..fdbc056a61 100644 --- a/docs/xm-and-surveys/surveys/link-surveys/personal-links.mdx +++ b/docs/xm-and-surveys/surveys/link-surveys/personal-links.mdx @@ -26,7 +26,7 @@ When you generate personal links: 3. **Single-use by default**: Each link can only be used once to prevent duplicate responses 4. **Expiry control**: Set expiration dates to control survey access windows -## Generating Personal Links +## Generating Personal Links (UI) @@ -58,7 +58,7 @@ When you generate personal links: -## Understanding the CSV export +### Understanding the CSV export Your downloaded CSV file contains the following columns in this order: @@ -75,6 +75,10 @@ Your downloaded CSV file contains the following columns in this order: Use the Custom ID column to match contacts with your existing systems, and the Personal Link column for distribution via your preferred communication channels. +## Generating Personal Links (API) +We also offer a way to generate Personal Links via the API. You can use two endpoints for generating Personal Links: For [individual contacts](/api-v2-reference/management-api--surveys--contact-links/get-personalized-survey-link-for-a-contact) and for a [whole segment](/api-v2-reference/management-api--surveys--contact-links/get-survey-links-for-contacts-in-a-segment). + + ## Limitations and considerations @@ -88,8 +92,6 @@ Keep these limitations in mind when using Personal Links ## Troubleshooting -### Common issues - **Issue**: Dropdown shows "No segments available"