From 05d88a3069d7c305225ac07e3c0dec1dc4fe2bf7 Mon Sep 17 00:00:00 2001
From: Johannes <72809645+jobenjada@users.noreply.github.com>
Date: Sun, 24 Aug 2025 23:48:36 -0700
Subject: [PATCH] docs: add API reference to Personal Links (#6463)
---
.../surveys/link-surveys/personal-links.mdx | 10 ++++++----
1 file changed, 6 insertions(+), 4 deletions(-)
diff --git a/docs/xm-and-surveys/surveys/link-surveys/personal-links.mdx b/docs/xm-and-surveys/surveys/link-surveys/personal-links.mdx
index b8d78e9cec..fdbc056a61 100644
--- a/docs/xm-and-surveys/surveys/link-surveys/personal-links.mdx
+++ b/docs/xm-and-surveys/surveys/link-surveys/personal-links.mdx
@@ -26,7 +26,7 @@ When you generate personal links:
3. **Single-use by default**: Each link can only be used once to prevent duplicate responses
4. **Expiry control**: Set expiration dates to control survey access windows
-## Generating Personal Links
+## Generating Personal Links (UI)
@@ -58,7 +58,7 @@ When you generate personal links:
-## Understanding the CSV export
+### Understanding the CSV export
Your downloaded CSV file contains the following columns in this order:
@@ -75,6 +75,10 @@ Your downloaded CSV file contains the following columns in this order:
Use the Custom ID column to match contacts with your existing systems, and the Personal Link column for distribution via your preferred communication channels.
+## Generating Personal Links (API)
+We also offer a way to generate Personal Links via the API. You can use two endpoints for generating Personal Links: For [individual contacts](/api-v2-reference/management-api--surveys--contact-links/get-personalized-survey-link-for-a-contact) and for a [whole segment](/api-v2-reference/management-api--surveys--contact-links/get-survey-links-for-contacts-in-a-segment).
+
+
## Limitations and considerations
@@ -88,8 +92,6 @@ Keep these limitations in mind when using Personal Links
## Troubleshooting
-### Common issues
-
**Issue**: Dropdown shows "No segments available"