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Harsh Bhat
0f38627627
Co-authored-by: Claude Opus 4.7 (1M context) <noreply@anthropic.com> Co-authored-by: Johannes <johannes@formbricks.com>
57 lines
2.4 KiB
Plaintext
57 lines
2.4 KiB
Plaintext
---
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title: "AI Features"
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description: "How AI features are organized, hosted, and controlled in Formbricks."
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icon: "sparkles"
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---
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<Note>
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AI features are part of the [Enterprise Edition](/self-hosting/advanced/license).
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</Note>
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Formbricks ships a single organization-wide toggle that turns on AI-powered helpers across the app:
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**Settings → Organization → General → Smart functionality (AI)**.
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## AI Principles
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1. **Always optional**: AI is disabled until your organization enables. You can run
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Formbricks fully without AI.
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2. **We separate AI**: We distinguish between:
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- **Smart Functionality**: helps teams build and operate faster (for example
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[AI Survey Translation](/surveys/general-features/multi-language-surveys#translate-with-ai) or [AI Chart Creation](/unify-feedback/dashboards-charts#ai-builder)).
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- **Data AI**: features that work directly with your feedback data (creating embeddings for Unify Feedback semantic search).
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### Privacy-first and self-hosted where possible
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We prioritize self-hosted AI, especially for capabilities that process customer feedback data. Formbricks supports
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AI in self-hosted and on-premise environments, and we prefer open-weight models whenever feasible.
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For Unify Feedback semantic search, we host the embeddings model ourselves. This means feedback data is not shared
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with third-party model providers for that capability, and your collected feedback/response data is never used as AI
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training input.
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## Model Hosting Status
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- **Current Smart Functionality model**: Gemini 3.5 Flash hosted on Google Cloud Platform in Germany.
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- **Current Embeddings model**: Alibaba GTE embeddings hosted by Formbricks in Germany.
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- **In progress**: evaluation of self-hosted Kimi 2.5 to replace Gemini 3.5 Flash for Smart Functionality.
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## AI Features by Category
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### Smart Functionality
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- **[AI Survey Translation](/surveys/general-features/multi-language-surveys#translate-with-ai)**:
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auto-translate survey questions, options, and prompts into enabled languages.
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- **[AI Chart Creation](/unify-feedback/dashboards-charts#ai-builder)**:
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describe a chart in natural language and Formbricks generates the underlying query.
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### Data AI
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- **Embeddings creation**:
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create embeddings for feedback records so they can be used for semantic search, clustering, and retrieval.
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## Permissions
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Only **Owners** and **Managers** can change the AI toggle. Other roles see a read-only state.
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