diff --git a/docs/faq.en.md b/docs/faq.en.md new file mode 100644 index 00000000..d9d24ec6 --- /dev/null +++ b/docs/faq.en.md @@ -0,0 +1,61 @@ +# Questions & Answers + +Here we answer the questions you might have. + +??? question "How do I install MySpeed?" + Depending on your operating system these instructions are different. Here you can find the instructions + for [Windows](../setup/windows) and [Linux](../setup/linux). + However, it is strongly recommended to install MySpeed on Linux. + +??? question "What are the requirements?" + It depends on what kind of bandwidth you have. For Linux, for example, it would be like this: + If you have a maximum of 100 Mbps on, then a RaspberryPi 1 or any other old computer will do the trick. + If you have a Gbit line, a Raspberry Pi 4 or a PC with 1Gbit LAN support would be important. + +??? question "Can I use MySpeed despite VPN?" + As long as you don't use your VPN service on the same system as the one where MySpeed is running, it's not a problem. + Otherwise, your VPN might distort the results or not reflect them realistically. + +??? question "Does this information serve as official proof for my ISP?" + No. The speed tests have to be done by the speed test service of your provider. + In this case MySpeed serves only for information purposes and has no legal guarantees. + +??? question "What can influence the speed tests?" + There are many factors that can influence the speed tests. For example, if you have a lot of background services + running, they can affect the results. It is best to turn them off at the respective test times, otherwise your + results could be manipulated. + +??? question "What happens to the old test results?" + The old test results are automatically deleted as soon as they are older than 30 days. + +??? question "Does it have to run permanently?" + We recommend it to get better results. If it bothers you while streaming movies etc., + you can also pause it via the web interface for a certain time or manually. + For 24/7 operation, we recommend a system that doesn't need a lot of watts. In this case we recommend a Raspberry Pi. + If you already have a server running all the time, you can also run it there in parallel. + +??? question "How can I distinguish between manual and automatic speed tests?" + Click on the clock symbol of the respective test. There you will find all information about the speed test. + +??? question "Does the "Recommendations" function show my correct bandwidth?" + No, this is a calculated value from your last 10 speed tests. The available bandwidth will be found in your connection + contract. + +??? question "Can the developer see my test results?" + No, the test results are only visible locally on the server. + +??? question "Why should I configure frequencies?" + It depends very much on your internet. For example, if you have a very bad internet, you should rather decrease the + frequency. If your internet is quite fast, you can increase it. On this basis, more or less tests will be made, + depending on the situation. + + ???+ warning "Attention" + It is very likely that background services are affecting your speeds. It is best to turn them off at the respective test times, otherwise your results could be manipulated. + +??? question "How do I reset my password?" + You forgot your MySpeed password? It happens, no problem. To reset it, navigate to the installation + location (`cd /opt/myspeed`) and execute the following command: + ```sh + node -e "const {Sequelize} = require('sequelize');const db = new Sequelize({dialect: 'sqlite', storage: 'data/storage.db'});db.query('UPDATE config SET value=? WHERE key=?', {replacements: ['none', 'password']})" + ``` + Then you can go to the page again and set your password manually :) \ No newline at end of file