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# Questions & Answers
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Here we answer the questions you might have.
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??? question "How do I install MySpeed?"
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Depending on your operating system these instructions are different. Here you can find the instructions
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for [Windows](../setup/windows) and [Linux](../setup/linux).
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However, it is strongly recommended to install MySpeed on Linux.
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??? question "What are the requirements?"
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It depends on what kind of bandwidth you have. For Linux, for example, it would be like this:
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If you have a maximum of 100 Mbps on, then a RaspberryPi 1 or any other old computer will do the trick.
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If you have a Gbit line, a Raspberry Pi 4 or a PC with 1Gbit LAN support would be important.
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??? question "Can I use MySpeed despite VPN?"
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As long as you don't use your VPN service on the same system as the one where MySpeed is running, it's not a problem.
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Otherwise, your VPN might distort the results or not reflect them realistically.
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??? question "Does this information serve as official proof for my ISP?"
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No. The speed tests have to be done by the speed test service of your provider.
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In this case MySpeed serves only for information purposes and has no legal guarantees.
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??? question "What can influence the speed tests?"
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There are many factors that can influence the speed tests. For example, if you have a lot of background services
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running, they can affect the results. It is best to turn them off at the respective test times, otherwise your
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results could be manipulated.
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??? question "What happens to the old test results?"
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The old test results are automatically deleted as soon as they are older than 30 days.
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??? question "Does it have to run permanently?"
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We recommend it to get better results. If it bothers you while streaming movies etc.,
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you can also pause it via the web interface for a certain time or manually.
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For 24/7 operation, we recommend a system that doesn't need a lot of watts. In this case we recommend a Raspberry Pi.
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If you already have a server running all the time, you can also run it there in parallel.
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??? question "How can I distinguish between manual and automatic speed tests?"
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Click on the clock symbol of the respective test. There you will find all information about the speed test.
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??? question "Does the "Recommendations" function show my correct bandwidth?"
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No, this is a calculated value from your last 10 speed tests. The available bandwidth will be found in your connection
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contract.
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??? question "Can the developer see my test results?"
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No, the test results are only visible locally on the server.
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??? question "Why should I configure frequencies?"
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It depends very much on your internet. For example, if you have a very bad internet, you should rather decrease the
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frequency. If your internet is quite fast, you can increase it. On this basis, more or less tests will be made,
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depending on the situation.
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???+ warning "Attention"
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It is very likely that background services are affecting your speeds. It is best to turn them off at the respective test times, otherwise your results could be manipulated.
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??? question "How do I reset my password?"
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You forgot your MySpeed password? It happens, no problem. To reset it, navigate to the installation
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location (`cd /opt/myspeed`) and execute the following command:
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```sh
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node -e "const {Sequelize} = require('sequelize');const db = new Sequelize({dialect: 'sqlite', storage: 'data/storage.db'});db.query('UPDATE config SET value=? WHERE key=?', {replacements: ['none', 'password']})"
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```
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Then you can go to the page again and set your password manually :)
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