mirror/formbricks-formbricks
1
0
Fork 0
mirror of https://github.com/formbricks/formbricks.git synced 2025-12-16 19:07:16 -06:00
Code Issues Packages Projects Releases 100 Wiki Activity

chore: replacing intercom with chatwoot (#6980)

Browse Source 
Co-authored-by: pandeymangg <anshuman.pandey9999@gmail.com>
This commit is contained in:
Johannes
2025-12-16 08:16:09 -08:00
committed by GitHub
parent 0f34d9cc5f
commit 3ce07edf43
13 changed files with 122 additions and 122 deletions
Download Patch File Download Diff File Expand all files Collapse all files

5
.env.example
View File

@@ -189,8 +189,9 @@ REDIS_URL=redis://localhost:6379
# The below is used for Rate Limiting (uses In-Memory LRU Cache if not provided) (You can use a service like Webdis for this)
# REDIS_HTTP_URL:
# INTERCOM_APP_ID=
# INTERCOM_SECRET_KEY=
# Chatwoot
# CHATWOOT_BASE_URL=
# CHATWOOT_WEBSITE_TOKEN=
# Enable Prometheus metrics
# PROMETHEUS_ENABLED=

13
apps/web/app/(app)/layout.tsx
View File

@@ -1,5 +1,6 @@
import { getServerSession } from "next-auth";
import { IntercomClientWrapper } from "@/app/intercom/IntercomClientWrapper";
import { ChatwootWidget } from "@/app/chatwoot/ChatwootWidget";
import { CHATWOOT_BASE_URL, CHATWOOT_WEBSITE_TOKEN, IS_CHATWOOT_CONFIGURED } from "@/lib/constants";
import { getUser } from "@/lib/user/service";
import { authOptions } from "@/modules/auth/lib/authOptions";
import { ClientLogout } from "@/modules/ui/components/client-logout";
@@ -18,7 +19,15 @@ const AppLayout = async ({ children }) => {
return (
<>
<NoMobileOverlay />
<IntercomClientWrapper user={user} />
{IS_CHATWOOT_CONFIGURED && (
<ChatwootWidget
userEmail={user?.email}
userName={user?.name}
userId={user?.id}
chatwootWebsiteToken={CHATWOOT_WEBSITE_TOKEN}
chatwootBaseUrl={CHATWOOT_BASE_URL}
/>
)}
<ToasterClient />
{children}
</>

2
apps/web/app/(auth)/layout.tsx
View File

@@ -1,11 +1,9 @@
import { IntercomClientWrapper } from "@/app/intercom/IntercomClientWrapper";
import { NoMobileOverlay } from "@/modules/ui/components/no-mobile-overlay";
const AppLayout = async ({ children }) => {
return (
<>
<NoMobileOverlay />
<IntercomClientWrapper />
{children}
</>
);

97
apps/web/app/chatwoot/ChatwootWidget.tsx Normal file
View File

@@ -0,0 +1,97 @@
"use client";
import { useCallback, useEffect, useRef } from "react";
interface ChatwootWidgetProps {
chatwootBaseUrl: string;
chatwootWebsiteToken?: string;
userEmail?: string | null;
userName?: string | null;
userId?: string | null;
}
const CHATWOOT_SCRIPT_ID = "chatwoot-script";
export const ChatwootWidget = ({
userEmail,
userName,
userId,
chatwootWebsiteToken,
chatwootBaseUrl,
}: ChatwootWidgetProps) => {
const userSetRef = useRef(false);
const setUserInfo = useCallback(() => {
const $chatwoot = (
globalThis as unknown as {
$chatwoot: {
setUser: (userId: string, userInfo: { email?: string | null; name?: string | null }) => void;
};
}
).$chatwoot;
if (userId && $chatwoot && !userSetRef.current) {
$chatwoot.setUser(userId, {
email: userEmail,
name: userName,
});
userSetRef.current = true;
}
}, [userId, userEmail, userName]);
useEffect(() => {
if (!chatwootWebsiteToken) return;
const existingScript = document.getElementById(CHATWOOT_SCRIPT_ID);
if (existingScript) return;
const script = document.createElement("script");
script.src = `${chatwootBaseUrl}/packs/js/sdk.js`;
script.id = CHATWOOT_SCRIPT_ID;
script.async = true;
script.onload = () => {
(
globalThis as unknown as {
chatwootSDK: { run: (options: { websiteToken: string; baseUrl: string }) => void };
}
).chatwootSDK?.run({
websiteToken: chatwootWebsiteToken,
baseUrl: chatwootBaseUrl,
});
};
document.head.appendChild(script);
const handleChatwootReady = () => setUserInfo();
globalThis.addEventListener("chatwoot:ready", handleChatwootReady);
// Check if Chatwoot is already ready
if (
(
globalThis as unknown as {
$chatwoot: {
setUser: (userId: string, userInfo: { email?: string | null; name?: string | null }) => void;
};
}
).$chatwoot
) {
setUserInfo();
}
return () => {
globalThis.removeEventListener("chatwoot:ready", handleChatwootReady);
const $chatwoot = (globalThis as unknown as { $chatwoot: { reset: () => void } }).$chatwoot;
if ($chatwoot) {
$chatwoot.reset();
}
const scriptElement = document.getElementById(CHATWOOT_SCRIPT_ID);
scriptElement?.remove();
userSetRef.current = false;
};
}, [chatwootBaseUrl, chatwootWebsiteToken, userId, userEmail, userName, setUserInfo]);
return null;
};

67
apps/web/app/intercom/IntercomClient.tsx
View File

@@ -1,67 +0,0 @@
"use client";
import Intercom from "@intercom/messenger-js-sdk";
import { useCallback, useEffect } from "react";
import { TUser } from "@formbricks/types/user";
interface IntercomClientProps {
isIntercomConfigured: boolean;
intercomUserHash?: string;
user?: TUser | null;
intercomAppId?: string;
}
export const IntercomClient = ({
user,
intercomUserHash,
isIntercomConfigured,
intercomAppId,
}: IntercomClientProps) => {
const initializeIntercom = useCallback(() => {
let initParams = {};
if (user && intercomUserHash) {
const { id, name, email, createdAt } = user;
initParams = {
user_id: id,
user_hash: intercomUserHash,
name,
email,
created_at: createdAt ? Math.floor(createdAt.getTime() / 1000) : undefined,
};
}
Intercom({
app_id: intercomAppId!,
...initParams,
});
}, [user, intercomUserHash, intercomAppId]);
useEffect(() => {
try {
if (isIntercomConfigured) {
if (!intercomAppId) {
throw new Error("Intercom app ID is required");
}
if (user && !intercomUserHash) {
throw new Error("Intercom user hash is required");
}
initializeIntercom();
}
return () => {
// Shutdown Intercom when component unmounts
if (typeof window !== "undefined" && window.Intercom) {
window.Intercom("shutdown");
}
};
} catch (error) {
console.error("Failed to initialize Intercom:", error);
}
}, [isIntercomConfigured, initializeIntercom, intercomAppId, intercomUserHash, user]);
return null;
};

26
apps/web/app/intercom/IntercomClientWrapper.tsx
View File

@@ -1,26 +0,0 @@
import { createHmac } from "crypto";
import type { TUser } from "@formbricks/types/user";
import { INTERCOM_APP_ID, INTERCOM_SECRET_KEY, IS_INTERCOM_CONFIGURED } from "@/lib/constants";
import { IntercomClient } from "./IntercomClient";
interface IntercomClientWrapperProps {
user?: TUser | null;
}
export const IntercomClientWrapper = ({ user }: IntercomClientWrapperProps) => {
let intercomUserHash: string | undefined;
if (user) {
const secretKey = INTERCOM_SECRET_KEY;
if (secretKey) {
intercomUserHash = createHmac("sha256", secretKey).update(user.id).digest("hex");
}
}
return (
<IntercomClient
isIntercomConfigured={IS_INTERCOM_CONFIGURED}
user={user}
intercomAppId={INTERCOM_APP_ID}
intercomUserHash={intercomUserHash}
/>
);
};

6
apps/web/lib/constants.ts
View File

@@ -215,9 +215,9 @@ export const BILLING_LIMITS = {
},
} as const;
export const INTERCOM_SECRET_KEY = env.INTERCOM_SECRET_KEY;
export const INTERCOM_APP_ID = env.INTERCOM_APP_ID;
export const IS_INTERCOM_CONFIGURED = Boolean(env.INTERCOM_APP_ID && INTERCOM_SECRET_KEY);
export const CHATWOOT_WEBSITE_TOKEN = env.CHATWOOT_WEBSITE_TOKEN;
export const CHATWOOT_BASE_URL = env.CHATWOOT_BASE_URL || "https://app.chatwoot.com";
export const IS_CHATWOOT_CONFIGURED = Boolean(env.CHATWOOT_WEBSITE_TOKEN);
export const TURNSTILE_SECRET_KEY = env.TURNSTILE_SECRET_KEY;
export const TURNSTILE_SITE_KEY = env.TURNSTILE_SITE_KEY;

8
apps/web/lib/env.ts
View File

@@ -39,8 +39,8 @@ export const env = createEnv({
.or(z.string().refine((str) => str === "")),
IMPRINT_ADDRESS: z.string().optional(),
INVITE_DISABLED: z.enum(["1", "0"]).optional(),
INTERCOM_SECRET_KEY: z.string().optional(),
INTERCOM_APP_ID: z.string().optional(),
CHATWOOT_WEBSITE_TOKEN: z.string().optional(),
CHATWOOT_BASE_URL: z.string().url().optional(),
IS_FORMBRICKS_CLOUD: z.enum(["1", "0"]).optional(),
LOG_LEVEL: z.enum(["debug", "info", "warn", "error", "fatal"]).optional(),
MAIL_FROM: z.string().email().optional(),
@@ -162,7 +162,8 @@ export const env = createEnv({
IMPRINT_URL: process.env.IMPRINT_URL,
IMPRINT_ADDRESS: process.env.IMPRINT_ADDRESS,
INVITE_DISABLED: process.env.INVITE_DISABLED,
INTERCOM_SECRET_KEY: process.env.INTERCOM_SECRET_KEY,
CHATWOOT_WEBSITE_TOKEN: process.env.CHATWOOT_WEBSITE_TOKEN,
CHATWOOT_BASE_URL: process.env.CHATWOOT_BASE_URL,
IS_FORMBRICKS_CLOUD: process.env.IS_FORMBRICKS_CLOUD,
LOG_LEVEL: process.env.LOG_LEVEL,
MAIL_FROM: process.env.MAIL_FROM,
@@ -170,7 +171,6 @@ export const env = createEnv({
NEXTAUTH_SECRET: process.env.NEXTAUTH_SECRET,
SENTRY_DSN: process.env.SENTRY_DSN,
OPENTELEMETRY_LISTENER_URL: process.env.OPENTELEMETRY_LISTENER_URL,
INTERCOM_APP_ID: process.env.INTERCOM_APP_ID,
NOTION_OAUTH_CLIENT_ID: process.env.NOTION_OAUTH_CLIENT_ID,
NOTION_OAUTH_CLIENT_SECRET: process.env.NOTION_OAUTH_CLIENT_SECRET,
OIDC_CLIENT_ID: process.env.OIDC_CLIENT_ID,

6
apps/web/next.config.mjs
View File

@@ -61,10 +61,6 @@ const nextConfig = {
protocol: "https",
hostname: "images.unsplash.com",
},
{
protocol: "https",
hostname: "api-iam.eu.intercom.io",
},
],
},
async redirects() {
@@ -168,7 +164,7 @@ const nextConfig = {
},
{
key: "Content-Security-Policy",
value: `default-src 'self'; script-src 'self' 'unsafe-inline'${scriptSrcUnsafeEval} https://*.intercom.io https://*.intercomcdn.com https:; style-src 'self' 'unsafe-inline' https://*.intercomcdn.com https:; img-src 'self' blob: data: http://localhost:9000 https://*.intercom.io https://*.intercomcdn.com https:; font-src 'self' data: https://*.intercomcdn.com https:; connect-src 'self' http://localhost:9000 https://*.intercom.io wss://*.intercom.io https://*.intercomcdn.com https:; frame-src 'self' https://*.intercom.io https://app.cal.com https:; media-src 'self' https:; object-src 'self' data: https:; base-uri 'self'; form-action 'self'`,
value: `default-src 'self'; script-src 'self' 'unsafe-inline'${scriptSrcUnsafeEval} https:; style-src 'self' 'unsafe-inline' https:; img-src 'self' blob: data: http://localhost:9000 https:; font-src 'self' data: https:; connect-src 'self' http://localhost:9000 https: wss:; frame-src 'self' https://app.cal.com https:; media-src 'self' https:; object-src 'self' data: https:; base-uri 'self'; form-action 'self'`,
},
{
key: "Strict-Transport-Security",

1
apps/web/package.json
View File

@@ -36,7 +36,6 @@
"@formbricks/surveys": "workspace:*",
"@formbricks/types": "workspace:*",
"@hookform/resolvers": "5.0.1",
"@intercom/messenger-js-sdk": "0.0.14",
"@json2csv/node": "7.0.6",
"@lexical/code": "0.36.2",
"@lexical/link": "0.36.2",

1
packages/surveys/i18n.lock
View File

@@ -29,6 +29,7 @@ checksums:
common/ranking_items: 463f2eb500f1b42fbce6cec17612fb9a
common/respondents_will_not_see_this_card: 18c3dd44d6ff6ca2310ad196b84f30d3
common/retry: 6e44d18639560596569a1278f9c83676
common/retrying: 0cb623dbdcbf16d3680f0180ceac734c
common/select_a_date: 521e4a705800da06d091fde3e801ce02
common/select_for_ranking: e5f4e20752d1c2d852cd02dc3a0e9dd0
common/sending_responses: 184772f70cca69424eaf34f73520789f

8
pnpm-lock.yaml generated
View File

@@ -162,9 +162,6 @@ importers:
'@hookform/resolvers':
specifier: 5.0.1
version: 5.0.1(react-hook-form@7.56.2(react@19.1.2))
'@intercom/messenger-js-sdk':
specifier: 0.0.14
version: 0.0.14
'@json2csv/node':
specifier: 7.0.6
version: 7.0.6
@@ -2252,9 +2249,6 @@ packages:
cpu: [x64]
os: [win32]
'@intercom/messenger-js-sdk@0.0.14':
resolution: {integrity: sha512-2dH4BDAh9EI90K7hUkAdZ76W79LM45Sd1OBX7t6Vzy8twpNiQ5X+7sH9G5hlJlkSGnf+vFWlFcy9TOYAyEs1hA==}
'@isaacs/balanced-match@4.0.1':
resolution: {integrity: sha512-yzMTt9lEb8Gv7zRioUilSglI0c0smZ9k5D65677DLWLtWJaXIS3CqcGyUFByYKlnUj6TkjLVs54fBl6+TiGQDQ==}
engines: {node: 20 || >=22}
@@ -12235,8 +12229,6 @@ snapshots:
'@img/sharp-win32-x64@0.34.5':
optional: true
'@intercom/messenger-js-sdk@0.0.14': {}
'@isaacs/balanced-match@4.0.1': {}
'@isaacs/brace-expansion@5.0.0':

4
turbo.json
View File

@@ -146,8 +146,8 @@
"IMPRINT_ADDRESS",
"INVITE_DISABLED",
"IS_FORMBRICKS_CLOUD",
"INTERCOM_APP_ID",
"INTERCOM_SECRET_KEY",
"CHATWOOT_WEBSITE_TOKEN",
"CHATWOOT_BASE_URL",
"LOG_LEVEL",
"MAIL_FROM",
"MAIL_FROM_NAME",