docs: remove stale 'coming soon' placeholders (#7254)

This commit is contained in:
Chowdhury Tafsir Ahmed Siddiki
2026-02-16 19:21:12 +06:00
committed by GitHub
parent 6fefd51cce
commit 11b2ef4788
3 changed files with 4 additions and 25 deletions

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@@ -16,8 +16,6 @@ The Churn Survey is among the most effective ways to identify weaknesses in your
* Follow-up to prevent bad reviews
* Coming soon: Make survey mandatory
## Overview
To run the Churn Survey in your app you want to proceed as follows:
@@ -80,13 +78,6 @@ Whenever a user visits this page, matches the filter conditions above and the re
Here is our complete [Actions manual](/xm-and-surveys/surveys/website-app-surveys/actions/) covering [No-Code](/xm-and-surveys/surveys/website-app-surveys/actions#setting-up-no-code-actions) and [Code](/xm-and-surveys/surveys/website-app-surveys/actions#setting-up-code-actions) Actions.
<Note>
Pre-churn flow coming soon Were currently building full-screen survey
pop-ups. Youll be able to prevent users from closing the survey unless they
respond to it. Its certainly debatable if you want that but you could force
them to click through the survey before letting them cancel 🤷
</Note>
### 5. Select Action in the “When to ask” card
![Select feedback button action](/images/xm-and-surveys/xm/best-practices/cancel-subscription/select-action.webp)

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@@ -46,13 +46,7 @@ _Want to change the button color? Adjust it in the project settings!_
Save, and move over to the **Audience** tab.
### 3. Pre-segment your audience (coming soon)
<Note>
### Filter by Attribute Coming Soon
We're working on pre-segmenting users by attributes. This manual will be updated in the coming days.
</Note>
### 3. Pre-segment your audience
Pre-segmentation isn't needed for this survey since you likely want to target all users who cancel their trial. You can use a specific user action, like clicking **Cancel Trial**, to show the survey only to users trying your product.
@@ -62,13 +56,13 @@ How you trigger your survey depends on your product. There are two options:
- **Trigger by Page view:** If you have a page like `/trial-cancelled` for users who cancel their trial subscription, create a user action with the type "Page View." Select "Limit to specific pages" and apply URL filters with these settings:
![Change text content](/images/xm-and-surveys/xm/best-practices/improve-trial-cr/action-pageurl.webp)
![Add page URL action](/images/xm-and-surveys/xm/best-practices/improve-trial-cr/action-pageurl.webp)
Whenever a user visits this page, the survey will be displayed ✅
- **Trigger by Button Click:** In a different case, you have a “Cancel Trial" button in your app. You can setup a user Action with the `Inner Text`:
![Change text content](/images/xm-and-surveys/xm/best-practices/improve-trial-cr/action-innertext.webp)
![Add inner text action](/images/xm-and-surveys/xm/best-practices/improve-trial-cr/action-innertext.webp)
Please have a look at our complete [Actions manual](/xm-and-surveys/surveys/website-app-surveys/actions) if you have questions.

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@@ -54,13 +54,7 @@ In the button settings you have to make sure it is set to “External URL”. In
Save, and move over to the “Audience” tab.
### 3. Pre-segment your audience (coming soon)
<Note>
## Filter by attribute coming soon. We're working on pre-segmenting users by
attributes. We will update this manual in the next few days.
</Note>
### 3. Pre-segment your audience
Once you clicked over to the “Audience” tab you can change the settings. In the **Who To Send** card, select “Filter audience by attribute”. This allows you to only show the prompt to a specific segment of your user base.