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weekly 3rd of Feb
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apps/formbricks-com/pages/blog/weekly-update-030223/eating.gif
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apps/formbricks-com/pages/blog/weekly-update-030223/index.mdx
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apps/formbricks-com/pages/blog/weekly-update-030223/index.mdx
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import Image from "next/image";
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import LayoutMdx from "@/components/shared/LayoutMdx";
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import NewsletterSignup from "@/components/shared/NewsletterSignup";
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import HeaderImage from "../weekly-update-181122/weeklyupdate.png";
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import HeroAnimation from "@/components/shared/HeroAnimation";
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import { Callout } from "@/components/shared/Callout";
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import Eating from "./eating.gif";
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import FeedbackBox from "./feedback-box.png";
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import Integrations from "./integrations.png";
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import OnboardingSurvey from "./onboarding-survey.png";
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import Stripe from "./stripe.png";
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import UserView from "./user.png";
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export const meta = {
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title: "Weekly Summary - 3rd Feb 2023",
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description:
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"We converted our first customer via the waitlist! Apart from that: Another Feedback Box in production, PMF self-serve in the making and more dogfood for us 🐶",
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date: "2023-02-03",
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};
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_We converted our first customer via the waitlist! Apart from that: Another Feedback Box in production, PMF self-serve in the making and more dogfood for us 🐶_
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<Image src={HeaderImage} alt="Weekly Update" className="rounded-lg" />
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## TLDR:
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- New customer (first one via waitlist) → $1.800 ARR 🎉
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- Self-serving PMF survey 🏗️
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- Landing Page
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- Onboarding segmentation survey
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- Payment embedded
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- Bug fixing
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- Dogfooding Formbricks 🐶
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- Feedback Box in production on question-aid.com 🤓
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## First customer via waitlist → $1.800 ARR 🎉
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We are currently not promoting the landing page. Nonetheless, we have several people per day filling out our waitlist survey (189 in 2 weeks).
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Yesterday, the first person bought the Early Bird subscription after filling out the form:
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<Image src={Stripe} alt="Stripe Screenshot" className="rounded-lg" />
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## Self-serve PMF survey 🏗️
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While onboarding people for the PMF survey, we noticed the following:
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- The setup still required a lot of manual support which was a lot harder to provide for non-open source companies (couldn’t access code ourselves, long time to production)
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- Prospects required some material to share within the team to assess if Formbricks adds value
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- Some were slow to book the onboarding call, requested self-serve
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This is why we decided to improve the self-serve experience.
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### Funnel Design Considerations
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This is how we plan to build an effective funnel:
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1. **Shortest way to experience value**
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1. Live demo with dummy data
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2. Video walk-through to provide more context (native embedding, open source)
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2. **Try tech before you buy + validation**
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1. Feedback Widget is free to implement and use
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2. Hard paywall for PMF survey (value experienceable in Demo)
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3. **Buying pressure**
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1. 50% off for first year for first 20 buyers
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2. Waitlist members can get in a day before everyone else
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###
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### What we have built so far
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✅ Landing Page for PMF survey (to be released)
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✅ Onboarding segmentation (frontend)
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✅ Added payment to app
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##
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### What we'll build next week
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▶️ Launch live demo with dummy data
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▶️ Add video walk-through
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▶️ Write docs
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▶️ In-app inline survey (Integrations)
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##
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## Dogfooding Formbricks 🐶
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<Image src={Eating} alt="Eating Dogfood" className="rounded-lg" />
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With the launch of the waitlist we started using Formbricks on a daily basis. So far, from a UX perspective, it’s a pretty standard survey data dashboard: Look at individual responses or aggregated views. Obviously, we aren’t done here.
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### Building Formbricks into Formbricks
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All respondents of the waitlist are fed into a database of users. For each user we create a profile where we gather all additional qualitative data points…
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<Image quality={100} src={UserView} alt="Stripe Screenshot" className="rounded-lg" />
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… like the reponses of the onboarding survey:
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<Image src={OnboardingSurvey} alt="Stripe Screenshot" className="rounded-lg" />
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<Callout title="Data-driven" type="note">
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Over 50% of waitlist respondents (n=189) requested Onboarding Segmentation. We’re building it into
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Formbricks to gather more qualitative user data and show users what it could look like in their products 👀
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</Callout>
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Additionally, we survey users as they explore the product:
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<Image src={Integrations} alt="Stripe Screenshot" className="rounded-lg" />
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Together with the usage data from PostHog we get a very good understanding of how **and - most importantly - why** users came to try out Formbricks.
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Spinning up and implementing these surveys is quick and easy. It is a great way to survey users contextualized to the product experience. Especially in larger products, well-positioned micro-surveys are another powerful tool in the belt of product managers.
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### Working with the user view
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And the best part? Once we’ve released an integration, we can filter our user base according to their answers and communicate highly targeted.
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For products with a larger user base and a more comprehensive set of tools, you can pipe the micro-survey responses to HubSpot / [customer.io](http://customer.io). This allows you to approach current and churned users in a much more granular way because you understand them better.
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## Feedback Box spotted in the wild 🤓
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We spotted another Feedback Box in the wild at [question-aid.com](https://question-aid.com)
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<Image src={FeedbackBox} alt="Stripe Screenshot" className="rounded-lg" />
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## Enjoy your weekends! 🍰
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<NewsletterSignup />
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export default ({ children }) => <LayoutMdx meta={meta}>{children}</LayoutMdx>;
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apps/formbricks-com/pages/blog/weekly-update-030223/stripe.png
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apps/formbricks-com/pages/blog/weekly-update-030223/user.png
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