fix: sync chart Cube feedback schema

Backport of #8057 to release/5.0 (excludes test file changes).

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>

apps/web/app/(app)/workspaces/[workspaceId]/surveys/[surveyId]/components/ElementsComboBox.tsx

@@ -11,6 +11,7 @@ import {
   ContactIcon,
   EyeOff,
   FlagIcon,
+  GaugeIcon,
   GlobeIcon,
   GridIcon,
   HashIcon,
@@ -25,6 +26,7 @@ import {
   NetworkIcon,
   PieChartIcon,
   Rows3Icon,
+  SmilePlusIcon,
   SmartphoneIcon,
   StarIcon,
   User,
@@ -103,6 +105,8 @@ const elementIcons = {
   [TSurveyElementTypeEnum.PictureSelection]: ImageIcon,
   [TSurveyElementTypeEnum.Matrix]: GridIcon,
   [TSurveyElementTypeEnum.Ranking]: ListOrderedIcon,
+  [TSurveyElementTypeEnum.CSAT]: SmilePlusIcon,
+  [TSurveyElementTypeEnum.CES]: GaugeIcon,
   [TSurveyElementTypeEnum.Address]: HomeIcon,
   [TSurveyElementTypeEnum.ContactInfo]: ContactIcon,
 

charts/formbricks/cube/schema/FeedbackRecords.js

@@ -9,46 +9,120 @@ cube(`FeedbackRecords`, {
       description: `Total number of feedback responses`,
     },
 
+    uniqueRespondents: {
+      type: `countDistinct`,
+      sql: `${CUBE}.user_id`,
+      description: `Number of unique users who provided feedback`,
+    },
+
+    uniqueResponses: {
+      type: `countDistinct`,
+      sql: `${CUBE}.submission_id`,
+      description: `Number of unique survey submissions (a submission can produce multiple feedback records)`,
+    },
+
     promoterCount: {
       type: `count`,
-      filters: [{ sql: `${CUBE}.value_number >= 9` }],
-      description: `Number of promoters (NPS score 9-10)`,
+      filters: [{ sql: `${CUBE}.field_type = 'nps' AND ${CUBE}.value_number >= 9` }],
+      description: `Number of NPS promoters (score 9-10)`,
     },
 
     detractorCount: {
       type: `count`,
-      filters: [{ sql: `${CUBE}.value_number >= 0 AND ${CUBE}.value_number <= 6` }],
-      description: `Number of detractors (NPS score 0-6)`,
+      filters: [{ sql: `${CUBE}.field_type = 'nps' AND ${CUBE}.value_number BETWEEN 0 AND 6` }],
+      description: `Number of NPS detractors (score 0-6)`,
     },
 
     passiveCount: {
       type: `count`,
-      filters: [{ sql: `${CUBE}.value_number >= 7 AND ${CUBE}.value_number <= 8` }],
-      description: `Number of passives (NPS score 7-8)`,
+      filters: [{ sql: `${CUBE}.field_type = 'nps' AND ${CUBE}.value_number BETWEEN 7 AND 8` }],
+      description: `Number of NPS passives (score 7-8)`,
     },
 
     npsScore: {
       type: `number`,
       sql: `
         CASE
-          WHEN COUNT(*) = 0 THEN 0
+          WHEN COUNT(CASE WHEN ${CUBE}.field_type = 'nps' AND ${CUBE}.value_number IS NOT NULL THEN 1 END) = 0 THEN NULL
           ELSE ROUND(
             (
-              (COUNT(CASE WHEN ${CUBE}.value_number >= 9 THEN 1 END)::numeric -
-               COUNT(CASE WHEN ${CUBE}.value_number >= 0 AND ${CUBE}.value_number <= 6 THEN 1 END)::numeric)
-              / COUNT(*)::numeric
+              (COUNT(CASE WHEN ${CUBE}.field_type = 'nps' AND ${CUBE}.value_number >= 9 THEN 1 END)::numeric -
+               COUNT(CASE WHEN ${CUBE}.field_type = 'nps' AND ${CUBE}.value_number BETWEEN 0 AND 6 THEN 1 END)::numeric)
+              / COUNT(CASE WHEN ${CUBE}.field_type = 'nps' AND ${CUBE}.value_number IS NOT NULL THEN 1 END)::numeric
             ) * 100,
             2
           )
         END
       `,
-      description: `Net Promoter Score: ((Promoters - Detractors) / Total) * 100`,
+      description: `Net Promoter Score: ((Promoters - Detractors) / Answered NPS responses) * 100. NULL when there are no answered NPS responses.`,
     },
 
-    averageScore: {
+    npsAverage: {
       type: `avg`,
       sql: `${CUBE}.value_number`,
-      description: `Average NPS score`,
+      filters: [{ sql: `${CUBE}.field_type = 'nps'` }],
+      description: `Average NPS rating (0-10)`,
+    },
+
+    csatCount: {
+      type: `count`,
+      filters: [{ sql: `${CUBE}.field_type = 'csat' AND ${CUBE}.value_number IS NOT NULL` }],
+      description: `Number of answered CSAT responses (dismissed responses excluded).`,
+    },
+
+    csatSatisfiedCount: {
+      type: `count`,
+      filters: [{ sql: `${CUBE}.field_type = 'csat' AND ${CUBE}.value_number >= 4` }],
+      description: `Number of satisfied CSAT responses (top-2-box on the 1-5 scale)`,
+    },
+
+    csatDissatisfiedCount: {
+      type: `count`,
+      filters: [{ sql: `${CUBE}.field_type = 'csat' AND ${CUBE}.value_number BETWEEN 1 AND 2` }],
+      description: `Number of dissatisfied CSAT responses (bottom-2-box on the 1-5 scale)`,
+    },
+
+    csatNeutralCount: {
+      type: `count`,
+      filters: [{ sql: `${CUBE}.field_type = 'csat' AND ${CUBE}.value_number = 3` }],
+      description: `Number of neutral CSAT responses (middle box on the 1-5 scale)`,
+    },
+
+    csatScore: {
+      type: `number`,
+      sql: `
+        CASE
+          WHEN COUNT(CASE WHEN ${CUBE}.field_type = 'csat' AND ${CUBE}.value_number IS NOT NULL THEN 1 END) = 0 THEN NULL
+          ELSE ROUND(
+            (
+              COUNT(CASE WHEN ${CUBE}.field_type = 'csat' AND ${CUBE}.value_number >= 4 THEN 1 END)::numeric
+              / COUNT(CASE WHEN ${CUBE}.field_type = 'csat' AND ${CUBE}.value_number IS NOT NULL THEN 1 END)::numeric
+            ) * 100,
+            2
+          )
+        END
+      `,
+      description: `CSAT Score: % of answered CSAT responses rated 4 or 5 (top-2-box on the 1-5 scale). NULL when there are no answered CSAT responses.`,
+    },
+
+    csatAverage: {
+      type: `avg`,
+      sql: `${CUBE}.value_number`,
+      filters: [{ sql: `${CUBE}.field_type = 'csat'` }],
+      description: `Average CSAT rating (1-5)`,
+    },
+
+    cesCount: {
+      type: `count`,
+      filters: [{ sql: `${CUBE}.field_type = 'ces' AND ${CUBE}.value_number IS NOT NULL` }],
+      description: `Number of answered CES responses (dismissed responses excluded).`,
+    },
+
+    cesAverage: {
+      type: `avg`,
+      sql: `${CUBE}.value_number`,
+      filters: [{ sql: `${CUBE}.field_type = 'ces'` }],
+      description: `Average CES rating (scale is 1-5 or 1-7 depending on the question)`,
     },
   },
 
@@ -77,22 +151,70 @@ cube(`FeedbackRecords`, {
       description: `Type of feedback field (e.g., nps, text, rating)`,
     },
 
+    fieldLabel: {
+      sql: `field_label`,
+      type: `string`,
+      description: `Human-readable label of the question/field (e.g., "How satisfied are you with support?")`,
+    },
+
+    fieldGroupLabel: {
+      sql: `field_group_label`,
+      type: `string`,
+      description: `Label of the parent composite question for matrix/ranking rows`,
+    },
+
+    language: {
+      sql: `language`,
+      type: `string`,
+      description: `Response language code (e.g., "en", "de"). NULL when language is "default".`,
+    },
+
     collectedAt: {
       sql: `collected_at`,
       type: `time`,
       description: `Timestamp when the feedback was collected`,
     },
 
-    npsValue: {
+    createdAt: {
+      sql: `created_at`,
+      type: `time`,
+      description: `Timestamp when the feedback record was created in Hub`,
+    },
+
+    updatedAt: {
+      sql: `updated_at`,
+      type: `time`,
+      description: `Timestamp when the feedback record was last updated in Hub`,
+    },
+
+    valueNumber: {
       sql: `value_number`,
       type: `number`,
-      description: `Raw NPS score value (0-10)`,
+      description: `Numeric answer value (NPS 0-10, CSAT 1-5, CES 1-5 or 1-7, rating, generic number). Pair with a fieldType filter to keep scales consistent.`,
+    },
+
+    valueText: {
+      sql: `value_text`,
+      type: `string`,
+      description: `Text answer value (open text, or the label of a multiple-choice / categorical answer). Pair with a fieldType filter to keep types consistent.`,
+    },
+
+    valueBoolean: {
+      sql: `value_boolean`,
+      type: `boolean`,
+      description: `Boolean answer value (yes/no questions). Pair with a fieldType filter.`,
+    },
+
+    valueDate: {
+      sql: `value_date`,
+      type: `time`,
+      description: `Date answer value (e.g., "preferred meeting date"). Pair with a fieldType filter.`,
     },
 
     responseId: {
-      sql: `response_id`,
+      sql: `submission_id`,
       type: `string`,
-      description: `Unique identifier linking related feedback records`,
+      description: `Unique identifier linking related feedback records (submission_id in Hub)`,
     },
 
     userId: {