chore: SUS template (#6328)

Co-authored-by: Johannes <johannes@formbricks.com>

apps/web/app/lib/templates.ts

@@ -521,6 +521,121 @@ const earnedAdvocacyScore = (t: TFnType): TTemplate => {
   );
 };
 
+const usabilityScoreRatingSurvey = (t: TFnType): TTemplate => {
+  return buildSurvey(
+    {
+      name: t("templates.usability_score_name"),
+      role: "customerSuccess",
+      industries: ["saas"],
+      channels: ["app", "link"],
+      description: t("templates.usability_rating_description"),
+      questions: [
+        buildRatingQuestion({
+          range: 5,
+          scale: "number",
+          headline: t("templates.usability_question_1_headline"),
+          required: true,
+          lowerLabel: t("templates.strongly_disagree"),
+          upperLabel: t("templates.strongly_agree"),
+          isColorCodingEnabled: false,
+          t,
+        }),
+        buildRatingQuestion({
+          range: 5,
+          scale: "number",
+          headline: t("templates.usability_question_2_headline"),
+          required: true,
+          lowerLabel: t("templates.strongly_disagree"),
+          upperLabel: t("templates.strongly_agree"),
+          isColorCodingEnabled: false,
+          t,
+        }),
+        buildRatingQuestion({
+          range: 5,
+          scale: "number",
+          headline: t("templates.usability_question_3_headline"),
+          required: true,
+          lowerLabel: t("templates.strongly_disagree"),
+          upperLabel: t("templates.strongly_agree"),
+          isColorCodingEnabled: false,
+          t,
+        }),
+        buildRatingQuestion({
+          range: 5,
+          scale: "number",
+          headline: t("templates.usability_question_4_headline"),
+          required: true,
+          lowerLabel: t("templates.strongly_disagree"),
+          upperLabel: t("templates.strongly_agree"),
+          isColorCodingEnabled: false,
+          t,
+        }),
+        buildRatingQuestion({
+          range: 5,
+          scale: "number",
+          headline: t("templates.usability_question_5_headline"),
+          required: true,
+          lowerLabel: t("templates.strongly_disagree"),
+          upperLabel: t("templates.strongly_agree"),
+          isColorCodingEnabled: false,
+          t,
+        }),
+        buildRatingQuestion({
+          range: 5,
+          scale: "number",
+          headline: t("templates.usability_question_6_headline"),
+          required: true,
+          lowerLabel: t("templates.strongly_disagree"),
+          upperLabel: t("templates.strongly_agree"),
+          isColorCodingEnabled: false,
+          t,
+        }),
+        buildRatingQuestion({
+          range: 5,
+          scale: "number",
+          headline: t("templates.usability_question_7_headline"),
+          required: true,
+          lowerLabel: t("templates.strongly_disagree"),
+          upperLabel: t("templates.strongly_agree"),
+          isColorCodingEnabled: false,
+          t,
+        }),
+        buildRatingQuestion({
+          range: 5,
+          scale: "number",
+          headline: t("templates.usability_question_8_headline"),
+          required: true,
+          lowerLabel: t("templates.strongly_disagree"),
+          upperLabel: t("templates.strongly_agree"),
+          isColorCodingEnabled: false,
+          t,
+        }),
+        buildRatingQuestion({
+          range: 5,
+          scale: "number",
+          headline: t("templates.usability_question_9_headline"),
+          required: true,
+          lowerLabel: t("templates.strongly_disagree"),
+          upperLabel: t("templates.strongly_agree"),
+          isColorCodingEnabled: false,
+          t,
+        }),
+        buildRatingQuestion({
+          range: 5,
+          scale: "number",
+          headline: t("templates.usability_question_10_headline"),
+          required: true,
+          lowerLabel: t("templates.strongly_disagree"),
+          upperLabel: t("templates.strongly_agree"),
+          isColorCodingEnabled: false,
+          t,
+        }),
+      ],
+    },
+    t
+  );
+};
+
 const improveTrialConversion = (t: TFnType): TTemplate => {
   const reusableQuestionIds = [createId(), createId(), createId(), createId(), createId(), createId()];
   const reusableOptionIds = [
@@ -3428,6 +3543,7 @@ export const templates = (t: TFnType): TTemplate[] => [
   onboardingSegmentation(t),
   churnSurvey(t),
   earnedAdvocacyScore(t),
+  usabilityScoreRatingSurvey(t),
   improveTrialConversion(t),
   reviewPrompt(t),
   interviewPrompt(t),

apps/web/locales/de-DE.json

@@ -2771,6 +2771,8 @@
     "star_rating_survey_question_3_placeholder": "Schreib hier deine Antwort...",
     "star_rating_survey_question_3_subheader": "Hilf uns, deine Erfahrung zu verbessern.",
     "statement_call_to_action": "Aussage (Call-to-Action)",
+    "strongly_agree": "Stimme voll und ganz zu",
+    "strongly_disagree": "Stimme überhaupt nicht zu",
     "supportive_work_culture_survey_description": "Bewerte die Wahrnehmung der Mitarbeiter bezüglich Führungsunterstützung, Kommunikation und des gesamten Arbeitsumfelds.",
     "supportive_work_culture_survey_name": "Unterstützende Arbeitskultur",
     "supportive_work_culture_survey_question_1_headline": "Mein Vorgesetzter bietet mir die Unterstützung, die ich zur Erledigung meiner Arbeit benötige.",
@@ -2826,6 +2828,18 @@
     "understand_purchase_intention_question_2_headline": "Verstanden. Was ist dein Hauptgrund für den heutigen Besuch?",
     "understand_purchase_intention_question_2_placeholder": "Tippe deine Antwort hier...",
     "understand_purchase_intention_question_3_headline": "Was, wenn überhaupt, hält Dich heute davon ab, einen Kauf zu tätigen?",
-    "understand_purchase_intention_question_3_placeholder": "Tippe deine Antwort hier..."
+    "understand_purchase_intention_question_3_placeholder": "Tippe deine Antwort hier...",
+    "usability_question_10_headline": "Ich musste viel lernen, bevor ich das System richtig benutzen konnte.",
+    "usability_question_1_headline": "Ich würde dieses System wahrscheinlich häufig verwenden.",
+    "usability_question_2_headline": "Das System wirkte komplizierter als nötig.",
+    "usability_question_3_headline": "Das System war leicht zu verstehen.",
+    "usability_question_4_headline": "Ich glaube, ich bräuchte Unterstützung von einem Technik-Experten, um dieses System zu nutzen.",
+    "usability_question_5_headline": "Alles im System schien gut zusammenzuarbeiten.",
+    "usability_question_6_headline": "Das System fühlte sich inkonsistent an, wie die Dinge funktionierten.",
+    "usability_question_7_headline": "Ich glaube, die meisten Menschen könnten schnell lernen, dieses System zu benutzen.",
+    "usability_question_8_headline": "Die Nutzung des Systems fühlte sich wie eine Belastung an.",
+    "usability_question_9_headline": "Ich fühlte mich beim Benutzen des Systems sicher.",
+    "usability_rating_description": "Bewerte die wahrgenommene Benutzerfreundlichkeit, indem du die Nutzer bittest, ihre Erfahrung mit deinem Produkt mittels eines standardisierten 10-Fragen-Fragebogens zu bewerten.",
+    "usability_score_name": "System Usability Scale Survey (SUS)"
   }
 }

apps/web/locales/en-US.json

@@ -2771,6 +2771,8 @@
     "star_rating_survey_question_3_placeholder": "Type your answer here...",
     "star_rating_survey_question_3_subheader": "Help us improve your experience.",
     "statement_call_to_action": "Statement (Call to Action)",
+    "strongly_agree": "Strongly Agree",
+    "strongly_disagree": "Strongly Disagree",
     "supportive_work_culture_survey_description": "Assess employee perceptions of leadership support, communication, and the overall work environment.",
     "supportive_work_culture_survey_name": "Supportive Work Culture",
     "supportive_work_culture_survey_question_1_headline": "My manager provides me with the support I need to complete my work.",
@@ -2826,6 +2828,18 @@
     "understand_purchase_intention_question_2_headline": "Got it. What's your primary reason for visiting today?",
     "understand_purchase_intention_question_2_placeholder": "Type your answer here...",
     "understand_purchase_intention_question_3_headline": "What, if anything, is holding you back from making a purchase today?",
-    "understand_purchase_intention_question_3_placeholder": "Type your answer here..."
+    "understand_purchase_intention_question_3_placeholder": "Type your answer here...",
+    "usability_question_10_headline": " I had to learn a lot before I could start using the system properly.",
+    "usability_question_1_headline": "I’d probably use this system often.",
+    "usability_question_2_headline": "The system felt more complicated than it needed to be.",
+    "usability_question_3_headline": "The system was easy to figure out.",
+    "usability_question_4_headline": "I think I’d need help from a tech expert to use this system.",
+    "usability_question_5_headline": "Everything in the system seemed to work well together.",
+    "usability_question_6_headline": "The system felt inconsistent in how things worked.",
+    "usability_question_7_headline": "I think most people could learn to use this system quickly.",
+    "usability_question_8_headline": "Using the system felt like a hassle.",
+    "usability_question_9_headline": "I felt confident while using the system.",
+    "usability_rating_description": "Measure perceived usability by asking users to rate their experience with your product using a standardized 10-question survey.",
+    "usability_score_name": "System Usability Scale (SUS)"
   }
 }

apps/web/locales/fr-FR.json

@@ -2771,6 +2771,8 @@
     "star_rating_survey_question_3_placeholder": "Tapez votre réponse ici...",
     "star_rating_survey_question_3_subheader": "Aidez-nous à améliorer votre expérience.",
     "statement_call_to_action": "Déclaration (Appel à l'action)",
+    "strongly_agree": "Tout à fait d'accord",
+    "strongly_disagree": "Fortement en désaccord",
     "supportive_work_culture_survey_description": "Évaluer les perceptions des employés concernant le soutien des dirigeants, la communication et l'environnement de travail global.",
     "supportive_work_culture_survey_name": "Culture de travail bienveillante",
     "supportive_work_culture_survey_question_1_headline": "Mon manager me fournit le soutien dont j'ai besoin pour accomplir mon travail.",
@@ -2826,6 +2828,18 @@
     "understand_purchase_intention_question_2_headline": "Compris. Quelle est votre raison principale de visite aujourd'hui ?",
     "understand_purchase_intention_question_2_placeholder": "Entrez votre réponse ici...",
     "understand_purchase_intention_question_3_headline": "Qu'est-ce qui vous empêche de faire un achat aujourd'hui, s'il y a quelque chose ?",
-    "understand_purchase_intention_question_3_placeholder": "Entrez votre réponse ici..."
+    "understand_purchase_intention_question_3_placeholder": "Entrez votre réponse ici...",
+    "usability_question_10_headline": "J'ai dû beaucoup apprendre avant de pouvoir utiliser correctement le système.",
+    "usability_question_1_headline": "Je pourrais probablement utiliser ce système souvent.",
+    "usability_question_2_headline": "Le système semblait plus compliqué qu'il ne devait l'être.",
+    "usability_question_3_headline": "Le système était facile à comprendre.",
+    "usability_question_4_headline": "Je pense que j'aurais besoin de l'aide d'un expert en technologie pour utiliser ce système.",
+    "usability_question_5_headline": "Tout dans le système semblait bien fonctionner ensemble.",
+    "usability_question_6_headline": "Le système semblait incohérent dans la façon dont les choses fonctionnaient.",
+    "usability_question_7_headline": "Je pense que la plupart des gens pourraient apprendre à utiliser ce système rapidement.",
+    "usability_question_8_headline": "Utiliser le système semblait être une corvée.",
+    "usability_question_9_headline": "Je me suis senti confiant en utilisant le système.",
+    "usability_rating_description": "Mesurez la convivialité perçue en demandant aux utilisateurs d'évaluer leur expérience avec votre produit via un sondage standardisé de 10 questions.",
+    "usability_score_name": "Score d'Utilisabilité du Système (SUS)"
   }
 }

apps/web/locales/pt-BR.json

@@ -2771,6 +2771,8 @@
     "star_rating_survey_question_3_placeholder": "Digite sua resposta aqui...",
     "star_rating_survey_question_3_subheader": "Ajude-nos a melhorar sua experiência.",
     "statement_call_to_action": "Declaração (Chamada para Ação)",
+    "strongly_agree": "Concordo totalmente",
+    "strongly_disagree": "Discordo totalmente",
     "supportive_work_culture_survey_description": "Avalie a percepção dos funcionários sobre o suporte da liderança, comunicação e ambiente geral de trabalho.",
     "supportive_work_culture_survey_name": "Cultura de Trabalho de Apoio",
     "supportive_work_culture_survey_question_1_headline": "Meu gestor me oferece o suporte necessário para realizar meu trabalho.",
@@ -2826,6 +2828,18 @@
     "understand_purchase_intention_question_2_headline": "Entendi. Qual é o principal motivo da sua visita hoje?",
     "understand_purchase_intention_question_2_placeholder": "Digite sua resposta aqui...",
     "understand_purchase_intention_question_3_headline": "O que, se é que tem algo, está te impedindo de fazer a compra hoje?",
-    "understand_purchase_intention_question_3_placeholder": "Digite sua resposta aqui..."
+    "understand_purchase_intention_question_3_placeholder": "Digite sua resposta aqui...",
+    "usability_question_10_headline": "Tive que aprender muito antes de poder começar a usar o sistema corretamente.",
+    "usability_question_1_headline": "Provavelmente eu usaria este sistema frequentemente.",
+    "usability_question_2_headline": "O sistema parecia mais complicado do que precisava ser.",
+    "usability_question_3_headline": "O sistema foi fácil de entender.",
+    "usability_question_4_headline": "Acho que precisaria da ajuda de um especialista em tecnologia para usar este sistema.",
+    "usability_question_5_headline": "Tudo no sistema parecia funcionar bem juntos.",
+    "usability_question_6_headline": "O sistema parecia inconsistente em como as coisas funcionavam.",
+    "usability_question_7_headline": "Eu acho que a maioria das pessoas poderia aprender a usar este sistema rapidamente.",
+    "usability_question_8_headline": "Usar o sistema foi uma dor de cabeça.",
+    "usability_question_9_headline": "Me senti confiante ao usar o sistema.",
+    "usability_rating_description": "Meça a usabilidade percebida perguntando aos usuários para avaliar sua experiência com seu produto usando uma pesquisa padronizada de 10 perguntas.",
+    "usability_score_name": "Pontuação de Usabilidade do Sistema (SUS)"
   }
 }

apps/web/locales/pt-PT.json

@@ -2771,6 +2771,8 @@
     "star_rating_survey_question_3_placeholder": "Escreva a sua resposta aqui...",
     "star_rating_survey_question_3_subheader": "Ajude-nos a melhorar a sua experiência.",
     "statement_call_to_action": "Declaração (Chamada para Ação)",
+    "strongly_agree": "Concordo totalmente",
+    "strongly_disagree": "Discordo totalmente",
     "supportive_work_culture_survey_description": "Avaliar as perceções dos funcionários sobre o apoio da liderança, comunicação e o ambiente de trabalho geral.",
     "supportive_work_culture_survey_name": "Cultura de Trabalho de Apoio",
     "supportive_work_culture_survey_question_1_headline": "O meu gestor fornece-me o apoio de que preciso para concluir o meu trabalho.",
@@ -2826,6 +2828,18 @@
     "understand_purchase_intention_question_2_headline": "Entendido. Qual é a sua principal razão para visitar hoje?",
     "understand_purchase_intention_question_2_placeholder": "Escreva a sua resposta aqui...",
     "understand_purchase_intention_question_3_headline": "O que, se alguma coisa, o está a impedir de fazer uma compra hoje?",
-    "understand_purchase_intention_question_3_placeholder": "Escreva a sua resposta aqui..."
+    "understand_purchase_intention_question_3_placeholder": "Escreva a sua resposta aqui...",
+    "usability_question_10_headline": "Tive que aprender muito antes de poder começar a usar o sistema corretamente.",
+    "usability_question_1_headline": "Provavelmente usaria este sistema com frequência.",
+    "usability_question_2_headline": "O sistema parecia mais complicado do que precisava ser.",
+    "usability_question_3_headline": "O sistema foi fácil de entender.",
+    "usability_question_4_headline": "Acho que precisaria de ajuda de um especialista em tecnologia para utilizar este sistema.",
+    "usability_question_5_headline": "Tudo no sistema parecia funcionar bem em conjunto.",
+    "usability_question_6_headline": "O sistema parecia inconsistente na forma como as coisas funcionavam.",
+    "usability_question_7_headline": "Acho que a maioria das pessoas poderia aprender a usar este sistema rapidamente.",
+    "usability_question_8_headline": "Usar o sistema pareceu complicado.",
+    "usability_question_9_headline": "Eu senti-me confiante ao usar o sistema.",
+    "usability_rating_description": "Meça a usabilidade percebida ao solicitar que os utilizadores avaliem a sua experiência com o seu produto usando um questionário padronizado de 10 perguntas.",
+    "usability_score_name": "Pontuação de Usabilidade do Sistema (SUS)"
   }
 }

apps/web/locales/zh-Hant-TW.json

@@ -2771,6 +2771,8 @@
     "star_rating_survey_question_3_placeholder": "在此輸入您的答案...",
     "star_rating_survey_question_3_subheader": "協助我們改善您的體驗。",
     "statement_call_to_action": "陳述（行動呼籲）",
+    "strongly_agree": "非常同意",
+    "strongly_disagree": "非常不同意",
     "supportive_work_culture_survey_description": "評估員工對領導層支援、溝通和整體工作環境的看法。",
     "supportive_work_culture_survey_name": "支援性工作文化",
     "supportive_work_culture_survey_question_1_headline": "我的經理為我提供了完成工作所需的支援。",
@@ -2826,6 +2828,18 @@
     "understand_purchase_intention_question_2_headline": "瞭解了。您今天來訪的主要原因是什麼？",
     "understand_purchase_intention_question_2_placeholder": "在此輸入您的答案...",
     "understand_purchase_intention_question_3_headline": "有什麼阻礙您今天進行購買嗎？",
-    "understand_purchase_intention_question_3_placeholder": "在此輸入您的答案..."
+    "understand_purchase_intention_question_3_placeholder": "在此輸入您的答案...",
+    "usability_question_10_headline": "我 必須 學習 很多 東西 才能 正確 使用 該 系統。",
+    "usability_question_1_headline": "我可能會經常使用這個系統。",
+    "usability_question_2_headline": "系統感覺起來比實際需要的更複雜。",
+    "usability_question_3_headline": "系統很容易理解。",
+    "usability_question_4_headline": "我 認為 我 需要 技術 專家 的 幫助 才能 使用 這個 系統。",
+    "usability_question_5_headline": "系統中 的 所有 元素 看起來 都能 很好 地 運作。",
+    "usability_question_6_headline": "系統在運作上給人不一致的感覺。",
+    "usability_question_7_headline": "我認為大多數人可以快速 學會 使用 這個 系統。",
+    "usability_question_8_headline": "使用系統 感覺 令人 困擾。",
+    "usability_question_9_headline": "使用 系統 時，我 感到 有 信心。",
+    "usability_rating_description": "透過使用標準化的 十個問題 問卷，要求使用者評估他們對 您 產品的使用體驗，來衡量感知的 可用性。",
+    "usability_score_name": "系統 可用性 分數 (SUS)"
   }
 }